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Orpanc Customer Support


An online media business is complex with many moving parts both from a business and a technical perspective.  In all of this, the most critical success factor in any project is the team.   Orpanc understands this and has built a support organization around this principle.

Orpanc simplifies the complexity of new technology in offering easy-to-use products and a support staff that is competent technically, and highly capable in communicating to ensure your success in your business.

Orpanc Support organization is designed to meet the needs of customers large and small across the globe.  Orpanc support is:
  • Available – Orpanc support representatives are available normal business hours, and can be available 24x7 to address emergencies.   Contact can be made through telephone, email, Skype™, and through a customer support portal.
  • Capable – Orpanc support technicians have direct access to the hardware, and can perform actions immediately to resolve any issues.
  • Competent – Orpanc support staff is fluent in English, Radio, and Technology.
  • Transparent – All transactions are tracked through a central system so that customer details, customer history, and case history can be studied.

No two customers are the same, and Orpanc offers flexibilities to help you implement, administer, and learn about your investment in Orpanc services.  With competencies in technology, the Radio industry, and your solution, think of Orpanc as an extension of your staff.  


Contact Orpanc Support:

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
1-888-698-2758 (U.S. and Canada)
+1 585-698-2758 (Direct and International)

 
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Learn more about what Orpanc can do for you

Call us:
1.888.698.2758 (US/Canada)
(+1) 585.698.2758 (Worldwide)

Or Click Here to request more information.